Advanced Search Techniques

Advanced Search Overview

Buckets' advanced search capabilities help you find specific feedback quickly and efficiently. Learn to use filters, operators, and semantic search to get the most relevant results.

Search Operators and Syntax

Basic Search Operators

Quotes for Exact Phrases

"mobile app crash"

Finds feedback containing the exact phrase

Boolean Operators

bug AND mobile

Finds feedback containing both terms

Exclusion with NOT

feedback NOT spam

Excludes feedback containing "spam"

Wildcard Search

bug*

Finds "bug", "bugs", "buggy", etc.

Filter-Based Search

Time-Based Filters

• Last 24 hours: Recent feedback
• This week: Weekly feedback
• This month: Monthly trends
• Custom range: Specific date range
• Before/After: Relative dates

Content Filters

• Bucket: Specific bucket only
• Category: AI-categorized content
• Tags: User-assigned tags
• Priority: High/Medium/Low
• Status: New/In Progress/Resolved

Source Filters

• Slack Channel: Specific channels
• User: Feedback from specific users
• Team: Team member feedback
• Integration: Source platform

Quality Filters

• Length: Short/Medium/Long feedback
• Sentiment: Positive/Negative/Neutral
• Language: Specific languages
• Verified: Verified vs unverified

Semantic Search Techniques

Understanding Semantic Search

Semantic search understands the meaning behind your query, not just exact keyword matches. This means you can search for concepts and ideas, not just specific words.

Example Searches:

• "user interface problems" → finds UI, UX, interface issues
• "performance issues" → finds slow, lag, speed problems
• "authentication problems" → finds login, sign-in, auth issues

Semantic Search Best Practices

• Use natural language queries instead of keywords
• Describe the problem or concept you're looking for
• Use synonyms and related terms in your search
• Combine semantic search with filters for precision
• Use question format for better results

Complex Search Queries

Multi-Criteria Searches

Combine multiple search criteria to find very specific feedback:

Example 1: Critical Mobile Issues

bucket:"Mobile App" AND priority:high AND status:new AND "crash" OR "error"

Finds high-priority new mobile app crashes and errors

Example 2: Recent Feature Requests

category:"feature-request" AND date:last-week AND sentiment:positive

Finds positive feature requests from the last week

Search Tips and Tricks

✅ Pro Tips

• Start broad, then narrow down with filters
• Use saved searches for common queries
• Combine semantic and keyword search
• Use date ranges to find trends
• Search across all buckets for comprehensive results
• Use negative keywords to exclude noise

⚠️ Common Mistakes

• Using too many specific filters at once
• Ignoring semantic search capabilities
• Not using saved searches for efficiency
• Searching only in one bucket when cross-bucket is needed
• Using overly complex boolean operators
• Not refining search based on results

Advanced Search Features

Saved Searches

Save frequently used search queries for quick access:

• Create saved searches for common queries
• Share saved searches with team members
• Set up alerts for saved search results
• Organize saved searches by category

Search Analytics

Track and analyze your search patterns:

• View search result click-through rates
• Identify most effective search terms
• Track search performance over time
• Optimize search strategies based on data

💡 Pro Tip

Start with simple searches and gradually add complexity. The best search strategy is often a combination of broad semantic search followed by targeted filters to narrow down results.