How-To Guides

Advanced Search Techniques

Master advanced search techniques to find exactly the signals and insights you're looking for across all your buckets.

Feedric Team
January 15, 2025
7 min read

Advanced Search Overview

Feedric's advanced search capabilities help you find specific signals and insights quickly and efficiently. Learn to use filters, operators, and semantic search to get the most relevant results.

Search Operators and Syntax

Basic Search Operators

Quotes for Exact Phrases
"mobile app crash"

Finds signals containing the exact phrase

Boolean Operators
bug AND mobile

Finds signals containing both terms

Exclusion with NOT
signal NOT spam

Excludes signals containing "spam"

Wildcard Search
bug*

Finds "bug", "bugs", "buggy", etc.

Filter-Based Search

Time-Based Filters

  • Last 24 hours: Recent signals
  • This week: Weekly signals
  • This month: Monthly trends
  • Custom range: Specific date range
  • Before/After: Relative dates

Content Filters

  • Bucket: Specific bucket only
  • Category: AI-categorized content
  • Tags: User-assigned tags
  • Priority: High/Medium/Low
  • Status: New/In Progress/Resolved

Source Filters

  • Slack Channel: Specific channels
  • User: Signals from specific users
  • Team: Team member signals
  • Integration: Source platform

Quality Filters

  • Length: Short/Medium/Long signals
  • Sentiment: Positive/Negative/Neutral
  • Language: Specific languages
  • Verified: Verified vs unverified

Semantic Search Techniques

Understanding Semantic Search

Semantic search understands the meaning behind your query, not just exact keyword matches. This means you can search for concepts and ideas, not just specific words.

Example Searches:
  • • "user interface problems" → finds UI, UX, interface issues
  • • "performance issues" → finds slow, lag, speed problems
  • • "authentication problems" → finds login, sign-in, auth issues

Semantic Search Best Practices

  • • Use natural language queries instead of keywords
  • • Describe the problem or concept you're looking for
  • • Use synonyms and related terms in your search
  • • Combine semantic search with filters for precision
  • • Use question format for better results

Complex Search Queries

Multi-Criteria Searches

Combine multiple search criteria to find very specific signals:

Example 1: Critical Mobile Issues
bucket:"Mobile App" AND priority:high AND status:new AND "crash" OR "error"

Finds high-priority new mobile app crashes and errors

Example 2: Recent Feature Requests
category:"feature-request" AND date:last-week AND sentiment:positive

Finds positive feature requests from the last week

Search Tips and Tricks

✅ Pro Tips

  • • Start broad, then narrow down with filters
  • • Use saved searches for common queries
  • • Combine semantic and keyword search
  • • Use date ranges to find trends
  • • Search across all buckets for comprehensive results
  • • Use negative keywords to exclude noise

⚠️ Common Mistakes

  • • Using too many specific filters at once
  • • Ignoring semantic search capabilities
  • • Not using saved searches for efficiency
  • • Searching only in one bucket when cross-bucket is needed
  • • Using overly complex boolean operators
  • • Not refining search based on results

Advanced Search Features

Saved Searches

Save frequently used search queries for quick access:

  • • Create saved searches for common queries
  • • Share saved searches with team members
  • • Set up alerts for saved search results
  • • Organize saved searches by category

Search Analytics

Track and analyze your search patterns:

  • • View search result click-through rates
  • • Identify most effective search terms
  • • Track search performance over time
  • • Optimize search strategies based on data

Pro Tip

Start with simple searches and gradually add complexity. The best search strategy is often a combination of broad semantic search followed by targeted filters to narrow down results.

Ready to See What Your Signals Are Telling You?

Start free and see how Feedric correlates customer feedback with technical telemetry to surface root causes automatically.

Get Started Free