Learn how to connect your Slack workspace to Buckets and start automatically capturing feedback.
The Slack integration is the heart of Buckets' feedback collection system. It allows you to automatically capture and organize feedback directly from your team's conversations.
From your Buckets dashboard, click on "Integrations" in the sidebar or go to Settings → Integrations.
Click the "Connect Slack" button. You'll be redirected to Slack's authorization page.
Note: You'll need admin permissions to install the Buckets app in your workspace.
Review the permissions requested by Buckets and click "Allow" to authorize the connection.
Choose which channels you want Buckets to monitor for feedback. You can select multiple channels.
Tip: Start with channels where you receive the most feedback, like #feedback, #product, or #support.
Your Slack integration is now active. Buckets will automatically start capturing and organizing feedback from your selected channels.
If you're having trouble connecting, ensure you have admin permissions and try disconnecting and reconnecting the integration.
If messages aren't appearing in Buckets, check that the channel is properly selected and that the bot has the necessary permissions.
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